Dome Charges Extra For Extra Sambal!
I have always passed Dome Cafe and heard of their good food and coffees but only recently tried their lunch menu. Their lunch menu was pretty extensive with a good mix of local and Western food and their cafe bright and breezy with waiters in cute French peaked caps. However, I don’t think I’ll be back there in a hurry. Read on for my review of Dome Cafe.
Good service at Dome Cafe
I went to the outlet in Bangsar Shopping Centre. Being used to bad service from waiters who pretend not to see you, I was pleasantly surprised by the waitstaff in Dome who were quite attentive and quick to come whenever we needed something. They took our orders quite quickly and the food came quite fast too. Unfortunately, while the service and food wasn’t too bad, the bill wasn’t!
Dome Charges Extra For Additional Sambal!
I ordered the nasi lemak at RM19. It came with a good portion of chicken rendang, a whole egg and a small saucer of sambal. Nasi lemak is best savoured with lots of sambal and I did just that and found that the sambal wasn’t quite enough for the huge portion they gave. So I asked for some extra sambal which is usually provided without any fuss from any restaurant, cafe or even roadside makcik. After all, what is the cost of sambal when the nasi lemak is already RM19 (without tax)?
To my horror, when I got the bill, I found that Dome charged me RM1.50 before tax for that tiny plate of sambal! I don’t like paying for overpriced food and even more so when it does not seem its worth. RM1.50 for a little saucer of sambal which barely costs 10 cents is definitely not the way to make money from your customers! Any nasi lemak makcik will be happy to dole out the sambal for free since it is hardly any cost to them! For the record, a similar request at Kluang Station was smilingly met with no additional costs!
Will I be back at Dome again? Will I recommend Dome? Definitely not in a hurry despite their good service and food. Do beware when you dine at Dome and request for additional sauces or sambal to go with your meal.
July 21st, 2009 at 2:57 pm
Wahliao! They didn’t even tell you you’d be charged? Too much! Boycott.
July 24th, 2009 at 2:35 pm
Jeweled Chic – Boycott already…
August 13th, 2009 at 11:56 am
so does sakae sushi!
i worked there once and when customers request for extra curry for their curry katsu don, we are suppose to charge!
but usually the manager is nice enough to let you get away with it
can you believe its RM 5 for a small bowl of curry?
August 18th, 2009 at 10:11 am
Hi Lynn – That’s ridiculous! I hate outlets who don’t tell you there’s a charge then cleverly hide it in your bill!