Review of Sushi Tei, Tropicana City Mall

I get cravings for sushi every now and then but they used to be a very expensive food option. Now, they are much more affordable thanks to outlets such as Sushi Zanmai and Sushi Tei that recently opened in Tropicana City Mall. Sushi Tei is a chain restaurant originating from Singapore which features kaiten style sushi and an ala carte order menu. I heard lots of good reviews about Sushi Tei on the quality of their food and affordable prices. Read my review of Sushi Tei below.
Sushi Tei is located on the Ground Floor of Tropicana City Mall, next to Kenny Rogers. It is a relatively big restaurant with booth seats along the side or seats around the sushi belt. Being a new restaurant, the servers are quite attentive, however, I couldn’t understand why the same server who took my drinks order could not take my food order! Instead she had to ask another server to come forward to record our food orders.

The selection of sushi going around the kaiten looked fresh and delicious. I found that Sushi Tei was rather generous with their ingredients. An unagi sushi plate I took had thick and big slices of unagi for RM6 which you will never see in places like Sushi King! I also tried their ebi floss roll which was an interesting combination of sushi rolled in chicken floss with a tempura prawn inside. Although prawn or crab sushi will cost RM6 a plate, Sushi Tei gives 6 pieces of sushi on that plate which makes eating there worthwhile.
We also ordered the Teriyaki beef steak and grilled teriyaki chicken skewers from the ala carte menu. Our orders came quite quickly and like the sushi, they were equally generous with their meats.
The Teriyaki beef steak was a large piece of steak that was perfectly grilled to medium rare and incredibly tender. It was topped with fried garlic slices that added a delicious flavour to the meat. We found the teriyaki sauce used a little too salty as we were eating it on its own, however, I am sure it will be absolutely delicious with a hot bowl of rice! The grilled chicken with leek was tender and came with large pieces of chicken. Personally, I preferred the beef steak and will definitely order it again!
The servers there are rather attentive. We had a slight accident there when we accidentally knocked over a water glass which broke. The servers immediately rushed over to clear the mess and although it was our fault, the manager came out to ensure we were alright and to check if the glass breaking was due to the hot water in the glass. Thumbs up for their good service!
Dinner for two there came up to approximately RM47 with tax for 2 plates of sushi, Teriyaki beef steak, grilled chicken and leek skewers and a cold tofu. I found it quite affordable for good and generous Japanese food and would definitely come back again. Hopefully, their good service and generous food portions are not just a temporary thing since they’re new!
Sushi Tei is located at:
Lot G-16, Ground Floor,
Jalan SS20/27,
Petaling Jaya 47400 Malaysia
Telephone +603 7728 9299
Facsimile +603 7728 4299

August 12th, 2009 at 3:33 pm
I dined there 1 month ago, the food was good but the service was ok. So, I was thinking to go back again together with my family members during my birthday month. I was told that there’s a membership application where u can enjoy 10% discount on the total bill and 20% discount on my birthday. On top of that, we have to pay RM100 and can get RM120 cash voucher and I tot this is a very good deal. When I settled my bill, I told the manager that i would like to apply for the member card to enjoy the privileges. The manager kind enough to tell me need not to apply first, I can always apply the membership on my next visit and enjoy the benefits. I tot the manager is very considerate and thoughtful for the benefit of the customer in order not to lock in our money.
Today, I called to make reservation for my b’day celebration, there’s one girl by the name of Peggy, she picked up the phone, she told me that if I apply for the member card today, I can get my cash voucher but I can’t enjoy the members’ benefits. I had politely asked her the reason and why there’s so inflexible and she rudely told me this is the company’s policy. Then I told her it’s okay, i’m not coming back, then she replied me ” it’s okay!” My god, how can there’s such rude staff and gave me a rude reply.
After this incident, I’ve aborted the idea of going back again regardless how good is the food!! Thanks for yr good staff, Peggy!!
November 13th, 2009 at 7:27 pm
Dear SELINA KAN,
thanks for your comment for our restaurant. our company will look into the incedent that what happen to you . then we will get back to you ASAP. and we are so sorry that our staff that speak rude to you ….so sorry … hope that can give me a call or msg me for more detail. 012-2179810 or my email gohkeeyang@sushitei.com.