Comments on: Cheap Furniture at Cavenzi

By: benci betOL!

benci betOL! — Sun, 25 Jul 2010 03:46:36 +0000

do you no wut!! its was so dificulf! donT buy anything In CAVENZI!!
it was sooo gedix2 cavenzi ni x ok baranagn cepat rosak.
dah la penipu
mne ade belian secara on9 pon aku tgok tuk pra ramadhan ni@@@!! geram betul! padanlah jual murah produk x BERKUALITI!! MINTA PERHATIANN!! SYA CARI UNTUK BELI ON9 x derk pon yg u ntuk PRA RAMADHAN YG MASUK AKBAR METRO!!!

By: Jahn

Jahn — Thu, 15 Apr 2010 08:55:41 +0000

Cavenzi design is okay, quality?..ok for the price la. What do you expect? Mana ada barang murah dan berkualiti tinggi? I bought a sofa and bedroom set at Cheras Batu 11 branch(Near Jusco Balakong)

The sofa suck. After 3 years, my butt can feel the wood base when sitting down. Fabric still okay. I just sent it for sponge replacement.

My bed also broke(no..I am not into rough sex). Kayu getah sambung2 punya maa..but they replaced it because under warranty, on time, at no extra cost..That one I have to give credit la.

By: paige

paige — Wed, 14 Apr 2010 07:22:28 +0000

to all out there who would like to buy furniture from cavenzi, there’s only 1 word to describe them…SUCKS!! first, empty promises is the service you gonna get from them. second, they won’t inform you if there are any changes on delivery date or whatever. before they get the sale they will promise everything you asked from them. after sale n money paid, they won’t care for complain n so. a BIG NO to cavenzi!

By: Liyana

Liyana — Sat, 27 Mar 2010 12:46:11 +0000

i just bought a bedroom set at Cavenzi.. Havent arrived yet although it’s already passed 1month now.. Cant wait anymore.. No more cavenzi after this!

By: NZ

NZ — Mon, 15 Mar 2010 01:52:27 +0000

Hi guys, would like to have your advice. Cavenzi now is having promotion, I am hesitating whether should I put order with jb pandan outlet for my new house in end of May, after reading your horrible experiences with them. As now is March 2010, I am wondering whether their service been improved or still remain lousy?

By: vinky

vinky — Tue, 23 Feb 2010 16:37:29 +0000

I had almost the same experience with late delivery from Cavenzi, Ipoh Branch. It seems that this Cavenzi is notorious with the empty promise for delivery date. I purchase a few set OF promotion item which consist of sofa, bed frame, kitchen table..etc on Dec 2009, and planning to move in to my new home before chinese new year Feb 14 2010 when all the furniture have move in.
As what they promised, they will deliver the goods latest by 3 weeks from the purchased date. After waited for 3 weeks, just 1 day b4 the actual “promised” delivery date, I call up to confirm the time of arrival, the answer given is : they can’t 100% confirm the goods will arrive the next day, they will try their best to deliver on next day. Omg, last minute they only inform us that they can’t confirm whether they can delivery the goods or not. Well, I had no choice but to wait.
Luckily, the furniture did arrive on the next day, but the goods is incomplete, 1 whole bed set is missing, and I was being informed that the bed set was in high demand, they are unable to manufacture it on time! On top of that, some of the furniture has scratches here and there, and the painting is poor. Well, I don’t expect good quality for paying that price. However, I can’t accept the excuse for saying the bed set is too “laku”, too many customer order the same item and they unable to deliver on time. Moreover, when I ask the warehouse when will be the bed set arrive and deliver, the answer is ” I don’t know, I have to refer to the HQ”.
Well, I patiently waited for another week, call up again, the answer still the same….. again patiently waited for another week…. almost 2 months from the date of pre-order, Feb, 1 week before the CNY. I call up again, NO ONE PICK UP THE PHONE from the warehouse. I told myself maybe at this period, the drivers and warehouse people have started to slow down their work,and too many order that’s why they don’t answer the call.

Well, AFTER 1 week from the long holiday of CNY, I call up again, hoping that, this round they have no more excuse on the late delivery, surprisingly, the warehouse AGAIN refuse to answer my call! the sales person unable to give a confirm delivery date due to they themselves also unable to contact the warehouse! OMG, what the hxxk ! poor management! poor service! They start pushing the ball to each other, ever since that day, I almost call the shop every 2 days like a mad cow to ask for the status, and at last I had no choice but to call the HQ in Balakong,KL to verify whether the goods already sent to Ipoh or not, the manager told me the furniture already sent to Ipoh branch long ago! ( Don’t know he is lying or not). I really don’t know who to trust, the ball again rolling back to the Ipoh branch. Again, I call the Ipoh shop, u know what they told me?! The lorry has break down, that’s why they can’t send out the goods. What a ridiculous excuse, don’t tell me whole Perak only have one lorry?! Up until TODAY, NOW, writing on this blog, almost end of Feb, I STILL HAVE NOT RECEIVE THE BED SET YET!!!!!!!!!!!!

My advise if u really want to buy cheap furniture from CAVENZI, please do not make full payment, pay the balance after the goods arrive. I’m too silly to make the full payment, and yet the goods never arrive!

By: sha

sha — Tue, 19 Jan 2010 10:53:28 +0000

i just bought some furniture frm cavenzi. like others, i wont turn to them yet as i got a bad service and furniture. i ordered for something else but they purchased me for another. gosh, i was like so upset cos i did not ever like it at all! Since i’ve been waiting for 10 days long..i just closed my eyes cos i was sick and tired of waiting for ages!

By: penguin

penguin — Sat, 02 Jan 2010 04:11:50 +0000

Recently i bought a sofa-set from Cavenzi outlet at Giant Bukit Indah. The sofa-set was delivered to me without the 10years warrantt card. i had called up the sale representative who named xiao xiao to feedback and ask for the warranty card, but she wanted me to collect from the outlet. I told her also that i cant find anytime to go over as i am staying quite far distance from bukit indah, thus i requested her to post it out to me. Initially she insisted i must go and collect, it made me furious. But after rounds of argument,she said her boss agreed to instruct the warehouse to post it out to my addres. well, i waited patiently for the post but not received anything after a month. i called up this sales representative again, she said she didnt know anything as it’s in-charged by warehouse people. I asked her to check it out for me anyway. i called her again as didnt receive any update after a week, she told me she had quit from Cavenzi. Then i called the outlet again,there was another sales representative entertained me but with also bad attitude and asking me to collect from the outlet too.
In the end, i still have not got the warranty card settled.
CAVENZI is really lousy, sucks and no service after delivery. No more Cavenzi in the rest of my life…lousy experience. sucks.

By: siti

siti — Fri, 18 Dec 2009 11:27:29 +0000

Cavenzi kat bercham memang teruk! beli perabot dapur sebulan baru datang. Janji 2 minggu. Dah la bayar penuh. Alasan lambat sebab perabot tu pekerja lain dah jual kat orang lain. Jadi kena tunggu lagi. Alasan paling bodoh i dengar. Nak refund duit pun kena tunggu sebulan. I nak mengadu dengan manager pun pekerja tak tau no. telefon bos. Banggang betul pekerja nama ‘ayu’ tu. No. telefon bos sendiri pun tak tau. Tak tau ke ataupun nak cover salah sendiri… teruk betul!!!!!

By: Cici

Cici — Mon, 19 Oct 2009 02:15:50 +0000

Alamak, luckily I don’t order from them, maybe I’ll try Lorenzo.

Kayu getah is ok but is not good as Jati or teak. You will get what you pay. Under RM1000, is kayu getah, above RM2000 is Jati/teak.